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Program Manager

Remote With Possible Future Travel • Full-time

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Projé, Inc. is a woman-owned, consulting firm providing advisory consulting services, project management, and analytical business resources in the health care industry. As a trusted advisor, Projé provides the knowledge, skills, and leadership to help clients achieve their goals.

Projé offers a strong team centered culture, focused on meeting project deliverables with excellence.

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We are currently seeking a driven and skilled individual for the position of Program Manager with experience working in the health plan space. Candidate will be responsible for managing enterprise level, cross-functional programs from inception to implementation in a fast-paced environment.

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Responsibilities

  • Lead multi-disciplinary teams composed of various levels of personnel, vendors, and clients to orchestrate several related projects within the scope of the program to successful and timely conclusion.  

  • Engage with multiple stakeholders at all levels of the organization, including executives, directors, managers, and individual contributors.  

  • Work with program sponsor(s) and leader(s) to perform planning, including budget and hardware/software estimates, resource estimates and procurement, and implementation timelines for new implementations or enhancements.  

  • Manage and monitor vendor resources, task assignments, and budget as needed.  

  • Develop and manage a program schedule throughout the project life cycle, from initiation through post-implementation.  

  • Apply formal Change Management processes when substantive modifications affecting the project scope, timeline, or resources/budget are suggested or necessary.  

  • Manage program resources, ensure appropriate allocation, alignment to tasks, adherence to timeline, and conflict resolution.  

  • Maintain oversight of underlying project teams in coordination with individual project managers to facilitate successful completion of identified projects within the scope of the program.   

  • Ensure program and project teams provide high quality and cost-effective analytical support services.   

  • Facilitate and/or lead process improvement discussions and ensure that current state, desired state, and gaps are well-documented for development of recommendations.  

  • Facilitate issue resolution through analysis and collaboration; develop and present recommendations to leadership and negotiate to reach resolution.  

  • Identify, evaluate, prioritize, and manage program risks through application of a Risk Management process designed to minimize, monitor, and control the impact of risks to the project.  

  • Organize and synthesize large amounts of information for presentation to program sponsor(s), leader(s), and team members through meetings and formal status reporting.   

  • Ensure all necessary information is supplied to the Quality Assurance Team(s) for suitable planning and execution of testing.  

  • Ensure all necessary information is supplied to the Training Team(s) for planning and execution of staff training.  

  • Write or oversee writing of applicable program and project documents including charters, program and project plans, program schedule, policy and procedures, RACI/project log, business requirements, policies and procedures, and training materials using standard and approved documentation templates. Ensure all program and project documents are complete, accurate, current, and stored appropriately.  

  • Plan, schedule, and facilitate program meetings as needed to effectively manage the program tasks and resources.  

  • Develop or oversee development and distribution of detailed implementation plans and schedules.  

  • Support post-implementation stabilization and program/project closure activities.  

 

Key Qualifications   

  • Proven success in multiple programs and/or project implementations.  

  • Ability to manage a large program or more than one project of a large size simultaneously.   

  • Experience working closely with one or more vendors in the execution of a program or project.  

  • Able to understand and impartially consider program and project needs among diverse colleagues in various departments of the same organization.  

  • Ability to produce accurate and precise work, detect and resolve discrepancies all while meeting deadlines.  

  • History of exemplary relationship management and effective communication with program/project sponsor(s), leaders, and team members from across the healthcare organization.   

  • Proficiency with MS Office Suite (Outlook, Word, Excel, PowerPoint), MS Project, and Visio required. Proficiency with SharePoint, Access and SQL preferred.  

  • Familiarity with various project methodologies (Waterfall, Agile, SaFe, Hybrid).  

 

Perks   

  • Competitive pay and bonuses  

  • Excellent benefits (medical, dental, vision)  

  • 401K with percentage company match  

  • Paid holidays and vacation days  

  • Flexible schedule  

 

Education and Experience   

  • Bachelor’s degree in healthcare administration or related field.  Three (3) years of experience managing programs or ten (10) years of experience managing projects within a health care organization may be considered in lieu of a bachelor’s degree. Master’s degree in healthcare administration or related field preferred.  

  • Seven (7) years of experience leading all phases of a large to complex sized project involving a minimum of ten (10) cross-functional team members, including one or more Project Managers, in a matrixed health care organization or closely related industry. Four (4) years of program administration in a health care organization or consulting role may be considered in lieu of this requirement. Experience leading a long-term development and implementation project typically spanning two or more years preferred.  

  • PMP, PgMP, and/or Agile certification required. Six Sigma Belt certification preferred. 

 

We get projects done, and help people along the way.

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We work with payors and providers to manage, implement, test, and deploy systems that provide increased efficiency, process improvements, and high quality outcomes.

 

We are committed to achieving project deliverables and take pride in our clients’ success.

 

Since our founding in 2004, Projé has built a stellar reputation of excellence through the dedication and commitment of our expert consultants who live out Projé’s mission every day.

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